Conflicts are normal and unavoidable occurrences in our everyday lives. Most of these are minor and easily resolved. Participants will learn how to handle minor conflicts that may occur with colleagues, supervisors and students and identify ways to defuse these situations before they can get escalate and get out of hand. Components of conflict resolution and key factors to be considered in dealing with conflicts, understanding anger, and strategies for managing and resolving conflicts will be explored.

This seminar can be used to meet CTLE hours.

This is an online seminar. Participants have thirty (30) days from the day access is granted to complete and upload all the assignments. An experienced instructor will provide feedback and coaching. At the end of the thirty days, participants who successfully complete the requirements will receive a grade of Pass and a certificate of completion. If not, a grade of Fail will be entered.

Members are eligible for a 40% discount off non-member pricing.
Click Get Promocode below to apply for the discount. Discounts must be applied at the time of registration and are not valid for prior purchases.

Online Requirement:
Requires, reliable/stable high speed internet connection.

Please Note:
Registration is on a rolling admission basis. New registrations will be added every Monday. You will receive information on how to access the online seminar via email by 5:00 pm. There is no refund once the access information has been sent to the participant.